Client: Rotherham Metropolitan Borough Council (RMBC)
Since November 2010 we have been successfully delivering RMBC’s responsive repairs and voids service to 11,500 properties across Rotherham. We have developed a partnering approach resulting in a customer focused and value added service.
- Void access – Working with RMBC we introduced the Assa-Cliq electronic key system for swift void access. This innovative system allows a single key to acces over 200,000 locks, reducing the costs/ inefficiencies of key management.
- Since the branch opened in 2010, three of our apprentices have won the annual “Fortem Has Talent” competition, which led to managerial positions at other branches
- As part of our pledge to Transform Communities, we take over 60 families who would not normally have the chance to go on holiday on an annual fun trip to the seaside, making a real, positive difference to the lives of people living locally
- Since 2012, we have also supported the Special Care Baby Unit (SCBU) at Rotherham Hospital and created the much needed Parent Suite
"Fortem take an in-depth look at the communities they’re working in, and then engage with partners to determine the greatest area of need where they can effectively contribute towards supporting and making a real difference to the community. The programmes they have delivered in Rotherham have made a positive impact and directly benefited the inhabitants of many local communities." Jackie Frost, Enterprise Projects Manager at RMBC