TCH Repairs
| Client | Town & Country Housing |
| Timescale | 2022 > 2025 |
| Workstream | Repairs & Maintenance |
In October 2022, Fortem and Town & Country Housing created an innovative joint venture company to deliver a repairs service to 8,600 homes across Kent and Sussex. The joint venture company, called TCH Repairs Ltd, is responsible for responsive repairs and void maintenance.
Since launch, the contract has delivered over 50,000 repairs and 750 void refurbishments. Last year, the contract achieved accreditation to three prestigious ISO standards: ISO 9001, ISO 45001, and ISO 14001. This significant achievement underscores TCHR’s unwavering commitment to quality, safety, and environmental responsibility.