Fortem have been chosen to deliver repairs services for Nottingham Community Housing Association (NCHA) in a new 10-year partnership.
The new repairs service officially commences on 1 October 2022 however NCHA will be booking in appointments with the Fortem team from 15 September onwards. Customers will still contact NCHA to report repairs in the normal way but in the coming weeks they will also be able to book their own appointments online.
Fortem look forward to working with NCHA and their communities, improving services and delivering added value.
Mark Beeley Assistant Director - Property Services at Nottingham Community Housing Association said: “After a lengthy and very completive procurement process, I’m really excited for NCHA to be working with Fortem.
“Working in partnership with a company that shares our core values is essential and Fortem have really impressed us throughout the process. In these challenging and exciting times, our customers are still at the heart of everything we do.
“This partnership will ensure that services meet the diverse needs of our customers, and they can impact how we shape our services for the future.”
Allan Fisher, Director of Development and Assets at Nottingham Community Housing Association, said “It’s great to be able to share news on our partnership with Fortem. As a large provider of housing in the East Midlands, we’re committed to working with organisations that can deliver great results for our customers.
“By entering into a long term partnership, we aim to create a service that is both high quality and value for money for NCHA, and will deliver our ambitious repairs plans in the coming years.”